Missing data in the form

  • Profile Image
    Asked on October 09, 2017 at 03:03 AM

    Hi there,

    i have created the below form which requires the user to capture image from a mobile device. When I receive the form, the email is missing the image and has only a link to the image. Can you please reconfigure it to be available in the email rather than the link. 

    Thank you. 

  • Profile Image
    Answered on October 09, 2017 at 04:46 AM

    I cloned your form (https://www.jotform.com/72811288373865) and did a test but the image loads fine on the email I received. Images should appear on the Notification Email.

    Are you still experiencing the issue on your end? 

    If the issue still persists, please let us know.