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    Help with Authorize.net integration.........

    Asked by saveblackwater on January 28, 2011 at 11:29 AM

    I am trying to set up a form to accept donations via integration with Authorize.net.  I already have a merchant account and have set up the proper id and transaction key.  However, when I test the integration I keep getting a popup that says phone required.  I can't seem to figure this out since there is no phone field on the form.  Can anyone help?

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    JotForm Founder

    Answered by aytekin on January 31, 2011 at 03:00 AM

    Here is how you can fix this problem:

    1. Go to your Authorize.net account,

    2. Go to Account - Settings - Payment Form - Form Fields,

    3. Uncheck "required" for the phone field,

    4. After you save, it will then work fine.