New Form Layout: Form cannot be viewed on mobile

  • Profile Image
    marcowan
    Asked on October 09, 2017 at 08:50 AM

    Hi i cannot view my forms on mobile

    i tried using Samsung S8+, Samsung S7 Edge both with chrome and firefox browser. 

    i even tried embedding the form on my wordpress.org site.

    this is the link to my form https://form.jotform.me/72812868635467

    I have also attached screenshots for your reference. 


    Please help me out. I want to subscribe to your service after the form is ready.



  • Profile Image
    candy
    Answered on October 09, 2017 at 10:05 AM

    We are really sorry for the inconvenience you have.

    I have cloned your form named "Spa Registration Form" on my side and tested it on Samsung Galaxy S8 Plus and Samsung Galaxy S7. I am able to recreate the issue you have.

    I have forwarded this issue to our software development team in order to fix it. 

    We are going to inform you as soon as the issue will be fixed.

    Thank you very much for reporting us.

  • Profile Image
    kutlu
    Answered on October 10, 2017 at 08:33 AM

    Hello,

    The problem is fixed now. Sorry for inconvenience.

    Kind Regards