We sometimes don't get email confirmation

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    adgray
    Asked on October 09, 2017 at 09:43 AM
    Hi Many thanks
    Can you please check that when students complete the karate licence form why we sometimes don’t get email confirmation.
    i would like it to go to ady@byakko.co.uk and admin@thekaratedojo.co.uk
    Thanks
    Ady
    ...
  • Profile Image
    Chriistian
    Answered on October 09, 2017 at 10:47 AM

    I assume you are referring to this form: http://www.jotformeu.com/form/72753768284369. I checked the setup of the form and I noticed that the email notification is only being sent to ady@byakko.co.uk email.

    If you wish for the admin@thekaratedojo.co.uk email to receive notification from this form, please also add it to the recipient of your email notification. You can also monitor your form's email history on your end. You can check this guide for more information: How to view all your form Email History.