Login failed due to Autosuspended error in login screen

  • Giuseppe Di Munno
    Asked on October 9, 2017 at 9:57 AM

    Hello,

    I was creating a form and suddenly crashed. Now I can't login anymore.

    Error message:  Login failed - AUTOSUSPENDED
    Account : dci@dm-informatique.ch


    Could you please help me.

    Kind regards

    Giuseppe Di Munno


  • John_Benson
    Replied on October 9, 2017 at 11:14 AM

    Sorry for the inconvenience.

    Our anti-phishing filter tool suspended your account automatically. Upon investigating your form, I did not see any fields violating our terms of use.

    I have now re-activated your account back in good status. You can now use your account and forms properly.