Login failed due to Autosuspended error in login screen

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    Giuseppe Di Munno 
    Asked on October 09, 2017 at 09:57 AM


    I was creating a form and suddenly crashed. Now I can't login anymore.

    Error message:  Login failed - AUTOSUSPENDED
    Account : dci@dm-informatique.ch

    Could you please help me.

    Kind regards

    Giuseppe Di Munno

  • Profile Image
    Answered on October 09, 2017 at 11:14 AM

    Sorry for the inconvenience.

    Our anti-phishing filter tool suspended your account automatically. Upon investigating your form, I did not see any fields violating our terms of use.

    I have now re-activated your account back in good status. You can now use your account and forms properly.