How can I set up the form to be sent to different email addresses based off of the ZIP CODE entered?

  • rmcauley
    Asked on October 9, 2017 at 1:07 PM

    We have several different service locations and we need them service inquiry to be sent to the correct location, based on the zip code. The form I have created only lets me set it up by state. There will be multiple different email addresses. 

  • Marvih
    Replied on October 9, 2017 at 2:09 PM

    Hi you might need to add a conditional logic to change email recipient based on the zip code entered. You can check this guide on how to setup " Change Email Recipient" condition.

    https://www.jotform.com/help/314-How-to-Properly-Add-Change-and-Test-a-New-Email-Recipient-Address

    Since you can't strip off the data zipconde value in the conditional logic, you might need to add a "short text entry" field where the user enters the zipcode instead of using the zipcode field in your "Address" element field.


    How can I set up the form to be sent to different email addresses based off of the ZIP CODE entered? Image 1 Screenshot 30

    Then you can add a condition like this:

    How can I set up the form to be sent to different email addresses based off of the ZIP CODE entered? Image 2 Screenshot 41