Password reset not working

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    Chicago Arts Access
    Asked on October 09, 2017 at 01:24 PM

    Hi! I've put in several requests to have my password reset- any help would be so appreciated! 

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    John_Benson
    Answered on October 09, 2017 at 03:30 PM

    There is an email delay issue to the Gmail addresses and our developers are now investigating it. This issue should be fixed shortly.

    Please try resetting your password again later.

    If you need any further assistance, please let us know.

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    John_Benson
    Answered on October 09, 2017 at 06:10 PM

    Sorry for the inconvenience.

    Update: The problem was caused by a very long queue. Existing submissions that were not delivered should be delivered in an hour.

    New submissions will be delivered instantly as usual.