Why I'm not getting the submitted forms on my email?

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    Asked on October 09, 2017 at 05:35 PM
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    Answered on October 09, 2017 at 09:40 PM

    I checked your email history logs and I can see that emails are being sent successfully. To check your email history logs, please open this link: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History

    We had an issue earlier regarding on Gmail Recipients not receiving email notifications. The issue has been resolved. The problem was caused by a very long queue. Existing submissions that were not delivered should be delivered in an hour. New submissions will be delivered instantly as usual.

    Are you still not receiving the email notification? Please test it on your end and let us know how it goes. Thank you.