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  • Profile Image

    Email issue

    Asked by cirm on September 05, 2012 at 05:07 PM

    I have a jot form athttp://www.minorityfinance.com/mfinform.html

    I have stopped receiving notification, however.

     

    Page URL:
    http://www.minorityfinance.com/mfinform.html

  • Profile Image

    Answered by gori-mathew on September 05, 2012 at 05:38 PM
    I have removed your email: info@creativeinvest.com from the bounce list. Your notification should be working fine now.
    Reason(s) : 5.3.0 - Other mail system problem 552-'5.2.0 Remote MTA 199.255.193.132: An= URL contained in this message is blacklisted by SURBL. See http://www.surb=

    To resolve this issue from happening again, kindly change your Sender's Username and Email in the
    notification page to Jotform and noreply@jotform.com respectively.

    You can also whitelist Jotmail's servers IPs shown in the link below:
     
    http://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses