What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Email issue

    Asked by cirm on September 05, 2012 at 05:07 PM

    I have a jot form athttp://www.minorityfinance.com/mfinform.html

    I have stopped receiving notification, however.


    Page URL:

  • Profile Image

    Answered by gori-mathew on September 05, 2012 at 05:38 PM
    I have removed your email: info@creativeinvest.com from the bounce list. Your notification should be working fine now.
    Reason(s) : 5.3.0 - Other mail system problem 552-'5.2.0 Remote MTA An= URL contained in this message is blacklisted by SURBL. See http://www.surb=

    To resolve this issue from happening again, kindly change your Sender's Username and Email in the
    notification page to Jotform and noreply@jotform.com respectively.

    You can also whitelist Jotmail's servers IPs shown in the link below: