Paypal: Invalid PayPal Account error

  • mountisastrongman
    Asked on October 10, 2017 at 3:11 AM

    Next question: the picture below pops up when someone trys to submit the form. How do I get rid of it? 

    Jotform Thread 1268990 Screenshot
  • Rose
    Replied on October 10, 2017 at 4:39 AM

    As I checked your form, the PayPal integration was removed. So, I could not test the problem on your integration.

    Paypal: Invalid PayPal Account error Image 1 Screenshot 20

    However, this error means that  something might be wrong with the PayPal account you used, like maybe it's not integrated right to the form or something similar? You may have also forgotten to write your PayPal account to the integration setting or might have written incorrectly. 

    Could you please re-add Paypal integration to your form and try again? If the problem still persists, please do let us know.