I can't receive notfication emails

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    Asked on October 10, 2017 at 05:48 AM


    Can you please help, I have just realised that I have 4 forms which have not been emailed to me.

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    Answered on October 10, 2017 at 08:09 AM

    As I checked your account, you have currently two forms and one them seems receiving submissions. 

    As I checked that particular form's recipient e-mail, there are 3 recipients and none of them are in the bounce list.

    In addition to that, your mail log shows that all these recipients receive notification email as you can see here:

    Could you please check your spam folders and marked as not spam if you see any email there?

    If this is not the form you are referring, please send us the exact Form's ID.