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C_2017Asked on October 10, 2017 at 8:41 AM
I was trying to design two interconnected new forms. At some point I was signed out and cannot sign in again, as this message appears: Login failed - AUTOSUSPENDED
How can I reactivate my account?
Thanks!
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SabbirReplied on October 10, 2017 at 8:48 AM
Your account has been autosuspended due to phishing from one of your forms named "TESTE - FORMULÁRIO INICIAL" where you are allowing user to set a password, which is against our terms of use.
To reactivate your account, you have to allow us to remove your form, which is marked as phishing.
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C_2017Replied on October 10, 2017 at 9:43 AMThank you. Could you please remove the problematic form, in that case?
2017-10-10 13:48 GMT+01:00 JotForm :
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MarvihReplied on October 10, 2017 at 10:08 AM
I have now re-activated your account and remove the field which violated our terms of use.
Thanks.