Why is the payment submitting multiple times?

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    Asked on October 10, 2017 at 08:54 AM

    Help! our customers are getting charged multiple times and it is not on their end!

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    Answered on October 10, 2017 at 09:57 AM

    Please provide us an ID of the form you have issues with. Also provide us the names or the email addresses of the users that were charged multiple times.