I cannot get my forms to scroll to the top after clicking the next button

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    Asked on October 10, 2017 at 03:05 PM

    Good afternoon. I cannot for the life of me get my various forms to scroll to the top of the form upon "next page". The subsequent pages open at the same "scroll" as the previous page. I'm linking below the easiest form for you to view and get through, though it is not the most drastic example.

    I feel that "next page" should display the TOP of the next page within the frame.

    We've attempted to adjust the height of the iFrame, we've tried both the "?nojump" (just in case) and "scroll-yes" commands mentioned in other forum requests, to no avail. We have a number of forms on our site that suffer with this malady, so your help is greatly appreciated.

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    Answered on October 10, 2017 at 04:04 PM

    The back-to-top is working to my end, tried Chrome and Firefox. It is the default in our forms. The default iframe already has this function so you do not need to adjust it. If it is not working, then maybe that is something related to your browser. Did you check the page with another browser? 

    Just two things;

    a. The logo is added as a background, not a field. When you proceed to the next page, the form drops you the first field, not the logo. If you want the logo to be the top, add it using our image field:

    b. Your fixed navigation setting. The portion of the first field of each page is cut off due to the fixed navigation. The field is behind the header, so you can't see it completely. Unfortunately, there is no workaround on this in the form builder. It's either you will disable the fixed navigation or leave it like that.

    I hope that helps.