What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can you make it so submissions are auto deleted

    Asked by LocalSearchAce on September 05, 2012 at 08:22 PM

    I dont want to store forms on the servers.

    I would like to have the forms filled out, set to the email notifications that need to be done, then have the forms deleted with no trace left anywhere.

     

    Can this be done?

     

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    JotForm Support

    Answered by jonathan on September 05, 2012 at 08:56 PM

    Sorry no, this is not possible on this version of JotForm.

    And form 'auto delete' feature is something that may require critical consideration to be implemented.

    As is now, deleted forms are NOT stored on our server, and some users had complained already of accidentally deleting their forms on their own, and could not retrieve them back.

    Thanks.

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    JotForm Support

    Answered by jonathan on September 05, 2012 at 09:03 PM

    Btw, you can 'manually' delete the form on your own.. You can do this by going to My Forms, and just select the form you need to delete. The deleted form will still be in your My Forms / Trash Folder.. if you clear the trash folder, trace of the forms will be permanently cleared.

    Please be reminded : deleting the form/s wil also delete all submissions of that form/s. If the form have notification emails, that will be the only remaining trail of the submissions data that can be traced if needed.

    Thanks.

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    Answered by LocalSearchAce on September 06, 2012 at 07:05 AM

    An auto delete feature over a secure server will allow forms to be HIPPA complient for medical offices.  This is why I am asking

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    JotForm Support

    Answered by mliz on September 06, 2012 at 08:45 AM

    It is possible to use JotForm in HIPAA compliant way, please visit the following thread for more information on how this can be done:

    http://www.jotform.com/answers/4728-Are-form-submissions-HIPPA-compliant

    Cheers!