subscriptions and products on one form???

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    montsho
    Asked on January 28, 2011 at 08:56 PM

    I have been using jotform for almost two years.  Form is great.  I changed from paypal buttons to the paypal wizard to make the checkout seemless for my customers.  I've had 3 subscriptions that my customers could choose from.  It's all been working fine without any issues.  I recently added a fourth subscription and now I've got problems.  The fourth subscription really IS NOT A SUBSCRIPTION but jot form won't let me have a one time product to purchase along with subscriptions.  IT'S EITHER ONE OR THE OTHER.  so the fourth subscription has the first time fee and then monthly payments of $0.00. problem is when I do it that way, it won't take the customer to the paypal checkout.  don't ask me why.  I thought you might know.  when i made the subscription a one time fee and then monthly payments of .01 cents, then it worked.  can you help me out.

    is there a way to have a product with a one time charge on the same form as a subscription?

    montsho@ureach.com

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    aytekin
    Answered on January 31, 2011 at 02:19 AM

    Unfortunately, that's no a supported case on our PayPal integration. It is currently not possible to have both products and subscription on the same form. We usually recommend create a separate form for the products but since you don't mind trying different approaches, you can also try this: For example, create a PayPal subscription for $0.01 with 10 year payment period.