Language Translations - ver 3 (cannot edit) vs 4 (cannot turn off flag graphic) issues

  • NippersD
    Asked on October 10, 2017 at 7:44 PM

    ability to turn off (show text only) for language on form not working in version 4.  Went back into version 3, and cannot get past the "Edit" button 

  • John_Benson
    Replied on October 10, 2017 at 10:57 PM

    I cloned your form to test it in the form builder version 4 and I was able to remove it without any issue. You can check my screen capture:

    1507690462languagestes Screenshot 10

    Please use the version 4. If the issue persists, we can do it for you. We just need a confirmation from you that we can remove it from your form.

    Let us know how it goes. Thank you.

  • NippersD
    Replied on October 11, 2017 at 11:57 AM

    now my ability to select back to version 3 is missing from My Account --> Settings.  Please allow the ability for me to switch back as it was working fine yesterday.  If you need to hide this from general use, how can I change it (URL?) back to version 3?

    Back to my original question... I do not want the flag icon (graphic) to appear (only text) for language selection on the top right corner of my form ... this feature is not working.  I still need to have both English and French languages available in my form.  Do not delete anything.   

  • John_Benson
    Replied on October 11, 2017 at 1:29 PM

    I cloned your form to test it on my end and I was able to replicate the issue. 

    I will forward this to our developers so they can investigate it further. We will contact you again on this thread once we have an update.

    We will be addressing your other issue on this thread: https://www.jotform.com/answers/1270591

    Thank you.