Did you remove the ability to add products with quantity selection?

  • Pulled4me_com
    Asked on October 10, 2017 at 8:39 PM

    I don't see an ability to add products to my forms any longer?  Is this a new development as I just recently started using Jot Form for specifically that reason.


    Thank you!


  • Kevin Support Team Lead
    Replied on October 10, 2017 at 11:19 PM

    I can see you're using the new  form layout. Please note that the feature is still available on such layout. May you please provide us the form where you're working as well as the payment integration you're trying to implement? 

    We will wait for your response. 

  • Pulled4me_com
    Replied on October 11, 2017 at 10:43 AM
    I do not see the product add button anywhere? Am I just missing this? I have taken care of the paypal integration all set on that just need to add in my products please and thank you!
    I am currently only able to add products into my paypal payment box, I would like to be able to use the Jot form product add + option feature.
    Thanks,
    Collin
    [cid:image002.jpg@01D34276.ACF94DB0]
    ...
  • Kevin Support Team Lead
    Replied on October 11, 2017 at 11:59 AM

    I have just tested this on your form and it seems to be working, please note that you need to go into the payment wizard in order to add products. 

    Did you remove the ability to add products with quantity selection? Image 10

    Did you remove the ability to add products with quantity selection? Image 21

    Please note that the "sell products" payment type needs to be selected so you can add products. 

    If you're not seeing the same on your end, please provide us a screenshot of that, this guide will help you doing so: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum 

    We will wait for your response. 

  • Pulled4me_com
    Replied on October 12, 2017 at 10:43 PM
    Ok I got that all taken care of thank you very much!
    Is there a way for me to change to URL when I hyperlink a user from my site to your form? I would like to have signature branding on that hyperlink to the form if possible? Not sure if what I am asking for is even possible?
    Thank you!
    ...
  • Pulled4me_com
    Replied on October 12, 2017 at 10:43 PM
    Do you have any articles on archiving forms and benefits for that?
    Thank you!
    ...
  • Kiran Support Team Lead
    Replied on October 13, 2017 at 3:43 AM

    Unfortunately, there is no specific guide for archiving forms. When you have unused forms, they may be archived. Archiving the forms will disable the forms, move the forms to the Archive folder along with the submissions.

    Hope this information helps! 


  • Pulled4me_com
    Replied on October 13, 2017 at 11:43 PM
    [cid:image001.png@01D34477.40FF3360]
    Why is this one form not loading with the missing field type? All of my other forms work fine same build they are all just clones of one another.
    Thank you!
    collin

    ...
  • Nik_C
    Replied on October 14, 2017 at 2:44 AM

    I'm sorry but we didn't receive your image since our forum doesn't support sending images via email. 

    Anyhow, since the issue is unrelated to the original I opened a separate thread for it here: https://www.jotform.com/answers/1273221

    Please provide more information about the last issue in that thread.

    Thank you!