Stripe: Why isn't the coupon code discounting to the total price?

  • Profile Image
    nikkirob588
    Asked on October 10, 2017 at 10:58 PM

    1. When the client puts in the coupon it does not calculate and show them
    the discounted price .Why doesn't the price update before they can move
    forward?

  • Profile Image
    Nik_C
    Answered on October 11, 2017 at 03:01 AM

    Please try changing the "Apply discount to":

    1507705055Screen Shot 2017-10-11 at 9.00

    To "Product".

    And set "Discounted Products" to All:

    1507705182Screen Shot 2017-10-11 at 9.00

    That will show the discount in the form immediately.

    You can check my test form: https://form.jotform.com/72831089551965 you can use code: test123.

    Let us know if you have any further questions.

    Thank you!