- greenglobesypaAsked on October 11, 2017 at 02:24 AM
When I try to make the payment I do not finish the transaction and says verbatim:
"Sorry, we could not complete your last action
If you were making a purchase or sending money, we recommend that you look for a transaction confirmation in both your PayPal account and your email in the next 30 minutes. If you have not received it, perform the transaction again.
If you have reached this page from another website, return to that site (without using the Back button of the browser) and start the activity from the beginning.
If you have arrived from the PayPal website, click on the PayPal logo in the upper left corner to return to our homepage and start the activity from the beginning. You may have to log in again. "
- JotForm Supportashwin_dAnswered on October 11, 2017 at 05:35 AM
I am not sure if I have understood your question correctly. Do you mean to say that you want to upgrade your account but the paypal payment is not successful?
If there is no limitation in your Paypal account, you should be able to upgrade your account and pay through PayPal. Please let us know which subscription plan you want to upgrade and we will share the direct upgrade URL.
We will wait for your response.
- greenglobesypaAnswered on October 11, 2017 at 07:12 AM
I want bronze with montly payament. Thank you
- JotForm Supportashwin_dAnswered on October 11, 2017 at 09:08 AM
Please click on the following URL to to upgrade your account to bronze monthly subscription plan: http://sites.fastspring.com/interlogy/product/jotformbronzemonthly?referrer=greenglobesypa
This should allow you to pay through credit card or PayPal account.