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    I am trying to use a lightbox submission form, but when I include the script on my page, my jquery carousel stops working

    Asked by hourmine on September 05, 2012 at 10:09 PM

    I joined as a new account today "sales@hourmine.com" form id=22487397708165

    I am trying to get a lightbox submission working on my home page www.hourmine.com but when I put in the javascript in my page, the script that drives the carousel stops working. 

    I have tried positioning the script in various places, but it does not work.

    when I remove the jscript code, the carousel starts working again. 

    If I don't get a resolution to this, I will have to swap out jotform and put in my original emailmyform form (ugly as it was). 

    Please help.

    Also, there is another problem that the lightbox shows up with ugly browser scroll bars. I have tried various sizes for the form and the lightbox, the bars do not g oaway.

    Page URL:

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    JotForm Support

    Answered by idarktech on September 06, 2012 at 12:16 AM


    Re-activate the lightbox script and add the following code below your jquery.cycle.all.min.js 

    <script type="text/javascript">



    Check this screen:


    To remove scrollbars, try it with this CSS codes.

    <style type="text/css">


    overflow: hidden !important;



    Check this cloned version of your site: http://idarktech.com/test/fix_jquery_carousel.html


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    JotForm Support

    Answered by idarktech on September 06, 2012 at 12:35 AM


    I have also cloned your form and increased the image background. Also added some CSS to remove text shadows on error.

    Please feel free to clone this back by following this guide: How to clone an existing form from a URL



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    Answered by hourmine on September 06, 2012 at 12:57 AM

    Thank you! That fixed it.

    Somehow, it automatically fixed the scroll bars too (without having to do anything with the overflow)

    I really appreciate your giving it urgent attention. You should get the credit for keeping me with JotForm.

    We are trying it out right now, but plan to soon become a paying customer (because I like the lightbox solution and not embedded/iframe ones). Also, JotForm has a very nice designer with a lot of fine grain control.

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    Answered by gori-mathew on September 06, 2012 at 02:44 AM

    On behalf of idarktech, thanks for your kind words. We treasure our clients and will always ensure we try our best to solve their problems. Our customers keep us strong and going.

    Thanks for choosing Jotform and look forward to have you as Paying customer to enjoy higher form quota allocations.

    You can upgrade anytime in future using the links below.

    To upgrade to Premium:   http://sites.fastspring.com/interlogy/product/jotformpremium?referrer=hourmine