Global countdown widget: Form submitting automatically only when it is on first page

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    AllInGirl
    Asked on October 11, 2017 at 07:33 AM

    Hey, I'm trying to use the global countdown widget to limit the time available for completing a quiz. I have it set to submit when the countdown finishes, but unless I'm on the first page when the timer ends, I just get taken to the page with the submit button and can't submit the form. Would really appreciate any advice, https://www.jotform.com/build/72832409709866

    Let me know if you need anything else

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    Kiran
    Answered on October 11, 2017 at 09:48 AM

    I am able to replicate the issue at my end with the Global countdown widget. Please allow me some time to run few tests on this and get back to you with relevant information. 

    Thank you for your patience. 

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    AllInGirl
    Answered on October 12, 2017 at 07:37 AM

    Has anyone had any luck solving this issue?

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    Kiran
    Answered on October 12, 2017 at 09:19 AM

    I am sorry for the delay. Unfortunately, there seems to be an issue with the widget itself. As I tested it further on a separate form, it is not submitting while on a different page. 

    I am forwarding the issue to our backend team to investigate it further. You'll be notified here once we have any news in this regard.

    Thank you! 

  • Profile Image
    Kiran
    Answered on October 12, 2017 at 09:19 AM

    I am sorry for the delay. Unfortunately, there seems to be an issue with the widget itself. As I tested it further on a separate form, it is not submitting while on a different page. 

    I am forwarding the issue to our backend team to investigate it further. You'll be notified here once we have any news in this regard.

    Thank you!