How can I transition an account to a new username?

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    StephanieSpeth 
    Asked on October 11, 2017 at 10:05 AM

    Hello,


    The person who previously managed our JotForm account has left our team. I need to move this account to a new user. What is the best way to do this? Do I need to cancel the account and renew under a new name? Or is there a way to update the username and contact info in the existing account? 


    Thanks,

    Courtney 

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    Chriistian
    Answered on October 11, 2017 at 11:21 AM

    Are you referring to this account Cpatterson4? The account is connected to the email address you use in this thread (courtney.patterson@sagaciousconsultants.com). If you wish to change the username of the account, you can send us a request by creating a new thread logged in to the account Cpatterson4 and we will process it.