Will I receive notification for half-filled out form?

  • lynneritucci
    Asked on October 11, 2017 at 10:23 AM

    Hello - I've created a form (https://www.jotform.com/build/72834176424156/settings/emails#preview) and I'm wondering...if someone fills out the first section (address), hits next, but doesn't fill out their contact info..will I receive a partial submission?

    My goal here is to at least have the address of the person filling out the form, if they don't move forward and fill out their contact info. 


    Thanks!

  • Elton Support Team Lead
    Replied on October 11, 2017 at 11:36 AM

    That's not possible. You will only receive email notifications when the form is submitted.

    A workaround is to provide your customer the form URL with session parameter e.g. https://www.jotform.com/72834176424156?session=user@email.com

    The session parameter saves the user's progress when filling up the form. If the user abandons the form, you can simply visit that form URL and check the customer's progress or the users saved data.

    Make sure to replace the email on this URL with the customer's email.

    To understand more about how the session works, check this guide: http://www.jotform.com/features/save-and-continue/

    If you have further questions, let us know.