Why the preview title is incorrect?

  • Profile Image
    littlereader
    Asked on October 11, 2017 at 10:42 AM

    Hey there, 

    I cloned a form from a friend and have updated all the information, but the preview text still shows her old text instead of mine. I've spoken with a few other friends who have had the same issue. 

    Am I doing something wrong or is this a known issue?1507732825jotform.PNG

  • Profile Image
    Sabbir
    Answered on October 11, 2017 at 10:52 AM

    Sorry for not getting you clearly.

    Are you referring the preview text change into the form itself or somewhere outside the form(i.e. when sharing on facebook)?

    Please can you enlighten a bit more?

  • Profile Image
    littlereader
    Answered on October 11, 2017 at 10:54 AM

    When I share by Facebook messenger or on my wall in facebook the preview text is incorrect.

  • Profile Image
    Sabbir
    Answered on October 11, 2017 at 11:00 AM

     Sorry for the inconvenience.

    I use the debugging tool to scrape your form again and try sharing it by myself.

    Look at the screenshot:

    1507733997fbshare.jpg

    Can you please try now?

    Let us know if its working or not.

  • Profile Image
    littlereader
    Answered on October 11, 2017 at 11:34 AM

    It works perfectly!! Thank you so much! <3

  • Profile Image
    Sabbir
    Answered on October 11, 2017 at 11:38 AM

    Glad that it worked.