Submissions page: Filled data is not showing properly

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    qrcshr123
    Asked on October 12, 2017 at 02:28 AM

    Hello,

    When I am choosing to show headers and footers in submission mode. I am losing the data entered in input tables and all submissions are mixed together into one narrative. I need to show texts  I have added to my form, but I still need the submission to be organized.

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    Rose
    Answered on October 12, 2017 at 06:54 AM

    You have so many forms on your account and I couldn't find the one you are referring. Could you please send us the form you have troubled with? 

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    qrcshr123
    Answered on October 12, 2017 at 08:01 AM

    The form's title is : Employees' Evaluation Form 1st Half-Turkey. 

    https://form.jotform.com/71342863579971



    Could you please explain the problem and how to solve it.


    Thanks in advance

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    Rose
    Answered on October 12, 2017 at 10:08 AM

    As you stored your data in our EU servers, the supporters only located in Europe side can take a look your submission. I'm escalating your thread to one of my colleague. You will be answered within 24 hours via this thread. 

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    Nik_C
    Answered on October 12, 2017 at 03:14 PM

    I checked this issue and I was able to replicate the problem, the data is not showing.

    I will forward this thread to our backend team for further checking.

    We will inform you further through this thread.

    Thank you for your patience.

    We are sorry for this inconvenience.


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    qrcshr123
    Answered on October 13, 2017 at 02:04 AM

    Thank you for your support 

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    qrcshr123
    Answered on October 16, 2017 at 07:18 AM

    Hello, 


    Any news about the mentioned problem please

    Thanks in advance 

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    Kiran
    Answered on October 16, 2017 at 10:23 AM

    I see that the issue has already been escalated to our backend team and will be looking into by one of our development team members. As soon as we receive any update from them, you'll be posted here.

    We appreciate your patience and understanding. Thank you! 

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    qrcshr123
    Answered on October 17, 2017 at 02:19 AM

    Thank you very much