Form Calculation widget not working

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    daveprenter
    Asked on October 12, 2017 at 02:53 AM

    Hi there, my form calculation widgets have stopped working (see for example the ones called "Package Price" , "Initial non refundable deposit payable at time of booking (¥)" etc. They were working until a day or 2 ago and now they have all stopped working. I haven't modified the form at all for quite a while so it is not anything I have done.

    All of these fields are also conditional and will only appear when you select an accommodation from the drop down list.

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    amy
    Answered on October 12, 2017 at 07:41 AM

    We apologize for the issue you caused. We had a temporary issue with the form calculation widget. However, it has been already fixed by our developers. When I check your form, I can see the result in the section which is titled as "3. Your package quote is here!"

    1507808427Screen Shot 2017-10-12 at 14.3

    Would you please try it out by yourself and let us know if you encounter any problem? 

  • Profile Image
    daveprenter
    Answered on October 12, 2017 at 08:43 AM
    Hi Amy, yes thanks it seems to have been fixed now. Kind Regards, Dave

    On Thursday, 12 October 2017, 8:41:16 pm GMT+9, JotForm wrote:

    A new response has been received: Answered by amy

    We apologize for the issue you caused. We had atemporary issue with the form calculation widget. However, it has been alreadyfixed by our developers. When I check your form, I can see the result inthe section which is titled as "3. Your package quote is here!"
    Would you please try it out by yourself and let us know if you encounter anyproblem? 
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