What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Spent ages making a full form last night , saved it and this morning it says its deleted and is not in the trash file

    Asked by boidy on September 06, 2012 at 04:32 AM

    Spent ages making a full form last night , saved it and this morning it says its deleted and is not in the trash file

     

    Please help!

    Page URL:
    http://submit.jotformpro.com/form.php?formID=22483113983960

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    Answered by gori-mathew on September 06, 2012 at 04:40 AM

    Hi,

    We apologize for inconvenience caused to you.

    It may be that the problems that we had due to the data maintenance that may be causing this. Although the issue has been fixed, i will still forward your issue to our developers to have a look at your case.

    Here is a quote with a tip while you edit the clone of your form:

     As per quoted by our Founder Mr. Aytekin,

    "This is a data replication problem between our servers in different data centers. You may either wait little bit for the changes to be updated, or you can use the same domain name. For example if your form is on jotform.us, you can login and use the form builder onwww.jotform.us. Then there will not be any lag in the updates. Usually there is no lag but we are doing some database maintenance today."

    See the updates of an earlier issue we had in the link below:

    http://jotform.com/answers/126852-I-just-signed-up-now-suddenly-the-form-I-created-doesn-t-work-and-the-site-says-my-username-doesn-t-exist-Whats-going-on#3

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    JotForm Founder

    Answered by aytekin on September 06, 2012 at 07:52 AM

    The form seems to be working fine now. 

    http://www.jotformpro.com/form/22483113983960

     

    We had some trouble yesterday with data replication. That might be the reason. Thanks for your patience.