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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can't login

    Asked by jacco on September 06, 2012 at 05:01 AM

    I created an account yesterday (username jacco) and created 2 forms. You send me a confirmation mail. But today I can't login anymore. What happened,




    Jacco Peters

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    Answered by ItalyTech on September 06, 2012 at 05:25 AM

    Hi Jacco and thanks for contacting us. I've checked your account and it's active and works good on our side. Please try to recover your account using our "Forgot Password" tool. EMail address used during signup is: jacco.petesr@qa****.eu. Hope this helps. Alessandro