Header and sub header - Size, location and gray box behaving erratically when exporting to PDF?

  • strykerssp
    Asked on October 12, 2017 at 8:43 AM

    Hi, I am still having major issues with headers when exporting my forms to PDF...


    Every time I export the font goes small and hits the far left of the form.. it usually appears central, bold and in a gray box?  Every time I try to adjust the PDF it goes crazy and takes me ages to reformat it, but its hopeless! 


    PLEASE HELP!!!


    Below is how it usually looks, and should look - note the header/subheader size and image size

    1507811871correct Screenshot 10


    Below is how it is constantly re-formatting it? I have tried centralizing it and increasing the width, but it always glitches and fails. I've tried in 3 different browsers - every one glitches in a different way? Is there some sort of bug atm? ALL headers in my form appear tiny no matter how much i try to organise them!


    Please help!!

    1507812078Wrong Screenshot 21

  • Kiran Support Team Lead
    Replied on October 12, 2017 at 12:33 PM

    I notice that this thread is opened before addressing your other thread https://www.jotform.com/answers/1268919 and referring to the same issue. We request you to follow-up on the other thread if you have any other questions on this issue. 

    Thank you!