Limit of Recipients for form notifications

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    Asked on October 12, 2017 at 10:04 AM

    Hello Support,

    Last year I believe I had 15 recipients receive the form when it was completed and it caused issues because there were too many recipients. I have 3 questions:

    1.) Is there still a limit on how many recipients could receive notifications?

    2.) If so what is the recipient limit?

    3.) Is there a work-around for this limit?

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    Answered on October 12, 2017 at 12:39 PM

    There is a limit of 10 recipients per Notification and 2 recipients for Autoresponders. If you wish to send your email notification to more than 10 recipients, you need to create a new notification. For example, if you want to send an email notification to 15 recipients, you will need to setup two notification emails. You can set the Notification Email 1 with 10 recipients and Notification Email 2 with 5 recipients.

    Do let us know if you need further assistance.