Why my form not allowing Submissions?

  • HopeEvents
    Asked on October 12, 2017 at 1:26 PM

    Hello!

    We have created a new form 'Chili Feed Sign-Up'. And multiple people are receiving the attached error. I have 'No Check' in unique submission. I cannot figure out why they are receiving this error.

    Any help would be appreciated. Thanks!

    Jotform Thread 1271758 Screenshot
  • Sabbir
    Replied on October 12, 2017 at 1:32 PM

    Sorry for the inconvenience.

    Can you please check the option 'Unique Question' just below the 'Unique Submissions'?

    You need to select 'No Check' for that also, to allow multiple submission regardless to any unique question that you might have selected.

    Let us know if you have any further query.

  • HopeEvents
    Replied on October 12, 2017 at 1:37 PM

     That is also "No Check", has been the whole time, and people are still receiving this error.

  • Sabbir
    Replied on October 12, 2017 at 2:34 PM

    Can you try adding any unique field like email to the form and set the unique answer to email.

    After the form is saved, revert the option to no check and remove the email field.

    Please try this and let us know if you are still having this issue or not.

  • HopeEvents
    Replied on October 12, 2017 at 2:41 PM

    That fixed it! Thank you.

  • Sabbir
    Replied on October 12, 2017 at 2:44 PM

    Glad that it worked.