Auto Responder Email Subject

  • lawlibne
    Asked on October 12, 2017 at 2:02 PM

    I am using a form with conditional logic to have two different auto responders depending on the payment method selected.  I have run three different tests and in some cases I only received a strange confirmation email that I don't see among my auto responders.  See screenshot.   

    Please advise. 

    Jotform Thread 1271801 Screenshot
  • aubreybourke
    Replied on October 12, 2017 at 3:18 PM

    Ok, found the issue. You have 3 autoresponders and 1 notification. The following two autoresponders have the email subject like you described:

    1507835575Microsoft Edge 12 10 2017 20 0 Screenshot 10

    You can clearly see that they both have "LLNE Fall 2017 Meeting Registration Confirmation" as the Email Subject:

    1507835646Microsoft Edge 12 10 2017 20 1 Screenshot 21


    1507835665Microsoft Edge 12 10 2017 20 1 Screenshot 32