Subscription Service Email Change

  • Profile Image
    Asked on October 12, 2017 at 03:45 PM

    Can an email tied to a subscription be updated/changed if the email address provided is deactivated in the future? Will all forms be lost if this were to happen? 

  • Profile Image
    Answered on October 12, 2017 at 04:46 PM

    Were you referring to your JotForm account profile email?

    You can change your account email in your Profile page (link: )

    Click on the EDIT link to change the account/profile email.


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    I hope this help. Let us know if your inquiry was about something else.