Subscription Service Email Change

  • Allegiant_Requests
    Asked on October 12, 2017 at 3:45 PM

    Can an email tied to a subscription be updated/changed if the email address provided is deactivated in the future? Will all forms be lost if this were to happen? 

  • jonathan
    Replied on October 12, 2017 at 4:46 PM

    Were you referring to your JotForm account profile email?

    You can change your account email in your Profile page (link: https://www.jotform.com/myaccount/ )

    Click on the EDIT link to change the account/profile email.

    Ex:

    1507841168zzz 2017 10 13 04 Screenshot 10


    I hope this help. Let us know if your inquiry was about something else.

    Thanks.