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    mienergy
    Asked on October 12, 2017 at 04:17 PM
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    aubreybourke
    Answered on October 12, 2017 at 05:20 PM

    Your account was dormant because you haven't logged in for a while now. That's why you got that error. 

    I have reactivated your account. So go ahead an try log in now.

    Hope that helps.