Dropdown field: Unable to copy and paste in the calculation values

  • andres00515
    Asked on October 12, 2017 at 6:47 PM

    https://www.jotform.com/answers/1225336-Dropdown-new-calculation-values-problem/?&updatemessage=10732640770


    THIS IS NOT WORKING TODAY.


    In august works but today NOT. Thanks.

  • Jan
    Replied on October 12, 2017 at 11:25 PM

    Unfortunately, I was not able to replicate the issue. I was able to do copy and paste in the Calculation Values inside the Dropdown properties. I am using Google Chrome in Windows PC. Here's a screen capture:

    1507864786dropdownfield Screenshot 10

    You may try the following suggestions when pasting the values:

    1. After pasting the values (Ctrl +V), you need to quickly click the next field.

    2. After pasting the values, wait for 1-3 seconds for the values to populate before moving the cursor or the mouse.

    Hope that helps. Let us know if you are still having issues. Thank you.

  • andres00515
    Replied on October 12, 2017 at 11:43 PM
    I found the problem only works from Windows pc, copy and paste from Mac excel does not works.
    But if you copy from Excel OS X to google sheets and later copy from spreadsheets and paste to jot form, yes it works!!
    Thank you.
    Enviado desde mi iPhone
    ...
  • Jan
    Replied on October 13, 2017 at 12:59 AM

    Glad to hear that your issue is now resolved. 

    If you need any further help, please let us know. Thank you.