I received an e-mail alert of a submission but it is not in my submission in-box in Jotform

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    Asked on September 06, 2012 at 09:30 AM



    My submission box says I have 13 submissions and I have received 13 e-mail alerts. However when I open the submission box, there are only 11 submissions that appear in the spreadsheet. Where could the 2 missing ones have gone?


    Thank you,



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    Answered on September 06, 2012 at 09:38 AM

    For some reason they just appeared now. Laura

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    Answered on September 06, 2012 at 09:47 AM

    It is great to know the problem was solved! We are always happy to assist. Cheers!