Double submissions

  • keyless
    Asked on October 13, 2017 at 1:49 AM

    Hi friends, we got more Form fo our business activities, but one of this double all the submissions.....why?


    The form is: Richiesta indirizzo RIVENDITORE per provincia

    Page URL: https://form.jotformeu.com/72010515732343
  • BJoanna
    Replied on October 13, 2017 at 4:41 AM

    I tested your form, but I was not able to replicate the issue you reported. My submission was not duplicated. I also check some other submissions of the form you provided and I was not able to find duplicate submissions. I saw some submissions that have the same email address, but other data is not the same, which means that the user submitted a form multiple times. 

    If there are some submissions that have the exact same data, please provide us ID's of those submissions. 

    We also have features that can prevent duplicate submissions.

    How to Set Unique Submissions on a Form

    How to set Form Limits Based on a Unique Question

  • keyless
    Replied on October 13, 2017 at 5:43 AM
    thank you, i fix it just now!
    anyway thanks
    have a nice day
    :-)
    Lo Staff Keyless
    info@keyless.it
    2017-10-13 10:41 GMT+02:00 JotForm :
    ...