- keylessAsked on October 13, 2017 at 01:49 AM
Hi friends, we got more Form fo our business activities, but one of this double all the submissions.....why?
The form is: Richiesta indirizzo RIVENDITORE per provincia
- JotForm SupportBJoannaAnswered on October 13, 2017 at 04:41 AM
I tested your form, but I was not able to replicate the issue you reported. My submission was not duplicated. I also check some other submissions of the form you provided and I was not able to find duplicate submissions. I saw some submissions that have the same email address, but other data is not the same, which means that the user submitted a form multiple times.
If there are some submissions that have the exact same data, please provide us ID's of those submissions.
We also have features that can prevent duplicate submissions.
- keylessAnswered on October 13, 2017 at 05:43 AMthank you, i fix it just now!
have a nice day
Lo Staff Keyless
2017-10-13 10:41 GMT+02:00 JotForm :