What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Security certificate problem

    Asked by Homeaidatl on September 06, 2012 at 09:38 AM

    When I fill out the form I get a message telling me there's a problem with the security for the site because the certificate was for another site.  Can this be helped?




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    Answered by gori-mathew on September 06, 2012 at 03:19 PM

    Hi Jean;

    We apologize for any inconvenience this may have caused you. I was not able to reproduce the same problem here, your form opened well in my FF and IE8.

    I'll still submit a ticket to our developers so they can take a look at it and fix this as soon as possible.

    In the meantime, please use https://secure.jotform.com/ which is just as secure as the other format.

    Thank you so much for your understanding and cooperation.

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    JotForm Founder

    Answered by aytekin on September 07, 2012 at 04:41 AM

    Can you let us know the URL of your form that has this security certificate problem?