Mailchimp is not sending all the submissions data in integration.

  • streetlight
    Asked on October 13, 2017 at 5:44 AM

    I have linked my list to mail chimp but is only linking 622 contacts but it says i have 811


    could u help please

    Jotform Thread 1272434 Screenshot
  • Ashwin JotForm Support
    Replied on October 13, 2017 at 9:54 AM

    I'm sorry for the trouble caused to you. 

    I am not sure if the issue is caused because of duplicate submission. Since your form's submission data is stored in EU datacenter and to check our issue, we will have to check your form's submission page. It can only be done by one of our support team members from EU region. Someone from our EU support team will get back to you within 24 hours. 

  • Nik_C
    Replied on October 13, 2017 at 3:36 PM

    Thank you for your patience.

    I tested this issue on a cloned version of your form and with my MailChimp account, but I wasn't able to replicate any similar issue.


    I'm not sure if it is a number of submissions or what, but I will have to test this further. So please allow me some time to try to recreate the conditions and run some additional tests.

    Thank you for your understanding.

  • streetlight
    Replied on October 13, 2017 at 4:09 PM

    I think it has now worked, 

    i re set everything and now working again, 


    thank you