Error on Our Form

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    VerMak
    Asked on October 13, 2017 at 06:26 AM

    Dear Support,


    sorry for my bad english but we got a problem with our forms. The form has counted the whole time correctly but since today it is no longer. The error is for example in the field "Paket IV "Sturm"___"... The for does not work.

    Please help us


    Adrian Schmitt

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    asil
    Answered on October 13, 2017 at 06:40 AM

    Can you please explain your problem further? As far as I can see, there are two conditions for your 'Paket IV' field. What problem are you experiencing?

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    VerMak
    Answered on October 16, 2017 at 03:43 AM
    The problem is that the calculation values ​​are not used for invoicing although it is selected. For example, in the field “Inventar”


    Von: JotForm [mailto:noreply@jotform.com]
    Gesendet: Freitag, 13. Oktober 2017 12:41
    An: post@vermak.de
    Betreff: Re: Error on Our Form

    A new response has been received:

    Answered by asil
    Can you please explain your problem further? As far as I can see, there are two conditions for your 'Paket IV' field. What problem are you experiencing?
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    Jenny
    Answered on October 16, 2017 at 07:28 AM

    I have checked your form and it seems that the field "inventar" you are referring to has a missing field in its conditions options. 

    Go to my forms page and select the mentioned form. Then, click the conditions of the inventar field and check your conditions and you will be able to spot the error related the field. Check the images below:

    1508153129Screen Shot 2017-10-16 at 14.2


    1508153233Screen Shot 2017-10-16 at 14.1