Wordpay: Form hanging on redirect after payment

  • PBED
    Asked on October 13, 2017 at 11:10 AM

    Many thanks - people are now saying that it seems to be hanging on the redirect after payment. Not sure if this is related or not?


    Thanks

  • Elton Support Team Lead
    Replied on October 13, 2017 at 11:39 AM

    I made a test submission on your form and it redirects to the payment page as usual.

    I could not reproduce the problem. Perhaps it was only browser issue specific to the user. 

    Here's my test:

    Wordpay: Form hanging on redirect after payment Image 1 Screenshot 20

    Regarding on the first issue, it was already assigned to one of our developer on the other thread. Once that's fixed, you will receive updates on that thread.

    Thanks

  • PBED
    Replied on October 13, 2017 at 12:06 PM

     OK thanks - I will let you know if we get any more reports of the issue.


    Regards

    Dave