I locked myself out of my account and I never got my password reset email

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    susan brown 
    Asked on October 13, 2017 at 12:32 PM

    I need help getting back into my account.

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    TREVON
    Answered on October 13, 2017 at 01:29 PM

    looking at your account I see its a guest account you will not be able to recover you password on a guest account until you register you account. You can use the same details including email to register account to move fro Guest account to either Free or Bronze accounts.

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    susangbrown1966
    Answered on October 16, 2017 at 07:40 PM

    I signed in again, but now all my forms are gone.  Is there a way to recover them?

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    Jeanette
    Answered on October 16, 2017 at 07:51 PM

     If you happen to have the links to the forms, we might find them and transfer them to the new account.