I have upgraded my account and it is still shows as free

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    Asked on October 13, 2017 at 01:41 PM
    It's odd it still shows as free account, here are the transaction details 

    Order ID: INT171013-1682-86224


    JotForm Bronze Monthly

    USD 19.00 Monthly


    Total: USD 19.00

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    Answered on October 13, 2017 at 01:59 PM

    Thank you for providing more details.

    I have now fixed the issue. Your account is now subscribed to the Bronze plan.

    Contact us again if you need assistance.