Why won't my Google Spreadsheet integration connected to an already existing JotForm?

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    Asked on October 13, 2017 at 01:56 PM

    I keep trying to integrate google spreadsheet to an already existing form but it open a new page for me to create a new form. What am I doing wrong?

    Is Zapier a better connector for capturing data from JotForm to Spreadsheets?



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    Answered on October 13, 2017 at 02:51 PM

    Can you give us the form URL you are working for spreadsheet integration ?

    Were you able to check this guide on how to integrate google spreadsheet? https://www.jotform.com/help/228-How-to-Integrate-Form-with-Google-Spreadsheet

    We will be waiting for your response.

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    Answered on October 26, 2017 at 06:43 PM
    Is this the URL you need?
    *find the perfection in being yourself*
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    Answered on October 27, 2017 at 01:40 AM

    The form you provided is not integrated with the Google Spreadsheet. Are you unable to integrate it by following the steps from this guide?

    How to Integrate Form with Google Spreadsheet

    You said that the integration is opening a new page for you to create a new form. I am not able to replicate that issue. I successfully integrated my cloned form with the Google Spreadsheet.

    1509082527cloned form.JPG

    Please try it again. You can also try to use some other browser or device. If the issue still persists on your end please, provide us some screenshots of your issue. What happens when you click on Google Spreadsheet icon in Integrations tab and when you click on AUTHENTICATE  button?