Not receiving submission emails?

  • Profile Image
    Asked on October 13, 2017 at 02:16 PM


    I created a jotform a few weeks ago and it sent submission emails without problem. Today I went in jotform, deleted the old emails and put in a new email address. I submitted a test form and the group code did not receive an email submission. 

    I tested our group code by emailing it from my email, so I know it works. For some reason jotform isn't communicating with my new group code....thoughts?

  • Profile Image
    Answered on October 13, 2017 at 02:25 PM

    This seems to be a duplicated thread, I've already assisted to you here: