I still can't log in

  • gijoebro
    Asked on October 13, 2017 at 7:06 PM

    I have changed my password several times and it still will not let me in the account and I have import forms to email out to my team.

    Please help!!!

    Jotform Thread 1273112 Screenshot
  • Kevin Support Team Lead
    Replied on October 13, 2017 at 9:16 PM

    Seems like your account was auto-suspended, but I have checked it and it seems currently active. 

    Are you able to log in now? 

    Please let us know. 

  • gijoebro
    Replied on October 14, 2017 at 2:43 AM
    It keeps auto-suspending like I’m trying to log in several times. I was just in for five minutes updating a form and when I tried to do google sheets integration it kinda timed out on me then when I tried to log back in it gave me the same Autosuspend error. I change the password and tried again and got the same thing. Please help! I was done with the form, but wanted to apple the SEO theme. I really need to get it out to me team.

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  • Sabbir
    Replied on October 14, 2017 at 4:04 AM

    Please follow your previous thread to get your answer:

    https://www.jotform.com/answers/1273215