My email address is on your bounce list

  • NT4kids
    Asked on October 13, 2017 at 7:26 PM

    Hello, 

    I recently logged in and a pop up window said that my email address was on a bounce list... I'm the person who manages the account and am not sure why that would happen.  


    Would you look in to it for me?  

  • NT4kids
    Replied on October 13, 2017 at 7:31 PM

     figured it out!  Thanks

  • John_Benson
    Replied on October 13, 2017 at 10:00 PM

    Thank you for updating us. We're glad that your issue has been resolved.

    To avoid getting your email address landing on our bounce list, please check this link: https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues

    Contact us again if you need assistance.