- sugodbyAsked on October 14, 2017 at 11:12 AM
I have a key for an encrypted form which is working okay but I would like to locate it. I cannot find it in downloads folder - it would help to have an idea of what I am looking for such as the filename. I am using chrome if that helps?
- JotForm SupportJanAnswered on October 14, 2017 at 11:57 AM
Normally, the file name is "jotform.key". It should be in the Downloads folder. If it is not in the downloads folder, then please check the other folders as well.
Related guide: Encrypted-Forms-and-How-to-Use-Them.
Let us know if you are still having issues. Thank you.