Locating the private key on a Mac

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    Asked on October 14, 2017 at 11:12 AM


    I have a key for an encrypted form which is working okay but I would like to locate it. I cannot find it in downloads folder - it would help to have an idea of what I am looking for such as the filename. I am using chrome if that helps?  


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    Answered on October 14, 2017 at 11:57 AM

    Normally, the file name is "jotform.key". It should be in the Downloads folder. If it is not in the downloads folder, then please check the other folders as well.

    Related guide: Encrypted-Forms-and-How-to-Use-Them.

    Let us know if you are still having issues. Thank you.