Attachements not showing up

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    thebunkroom
    Asked on September 06, 2012 at 01:27 PM

    Why are attachement links to my form suddenly not showing up anymore? I've tested and they still don't show up. Also, where can I find the attachements on the site? (I have had several forms come in without the attachments that I really need!!)

     

    THANKS!

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    jeanettebmz
    Answered on September 06, 2012 at 02:19 PM

    We apologize for the inconveniences, we have been migrating our databases into a new and more powerful servers cloud, and this has caused some accounts are experiencing these type of problemas .

    Please log into Jotform our site using  www.jotform.us  (as it is the domain where the form is) in order to see the attachments.

    Let us know if the issue still persist

     

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    thebunkroom
    Answered on September 06, 2012 at 02:38 PM
    THANK YOU! Best to you as you tackle this change!
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    jeanettebmz
    Answered on September 06, 2012 at 03:41 PM

    You are much welcomed!