- thebunkroomAsked on September 06, 2012 at 01:27 PM
Why are attachement links to my form suddenly not showing up anymore? I've tested and they still don't show up. Also, where can I find the attachements on the site? (I have had several forms come in without the attachments that I really need!!)
- jeanettebmzAnswered on September 06, 2012 at 02:19 PM
We apologize for the inconveniences, we have been migrating our databases into a new and more powerful servers cloud, and this has caused some accounts are experiencing these type of problemas .
Please log into Jotform our site using www.jotform.us (as it is the domain where the form is) in order to see the attachments.
Let us know if the issue still persist
- thebunkroomAnswered on September 06, 2012 at 02:38 PMTHANK YOU! Best to you as you tackle this change!
- jeanettebmzAnswered on September 06, 2012 at 03:41 PM
You are much welcomed!